I recently had some problems with the payrun doubling up so did a reversal. Now the payrun report for the month and half of the following month are not showing up for the employee even though the payrun is there and in transactions too and it is reconciled. I have had to manually add up the income and tax for the employee to accurately pay the BAS
Hi Annette5
Thanks for your post. After reversing a transaction, the software records a new negative transaction. So there should be the original pay run, the reversal, and the new transaction.
If it is not coming up on the report I recommend checking the date of the transactions and ensuring the report you are running covers the same date range.
If you are still not seeing it on the reports, would you be able to reply with a screenshot of the report and the transactions, so we could assist you further?
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
