payslips nit sent
We used your new platform on Monday for the first time. Seemed OK but no payslips were emailed to staff and only one of 3 emailed to business.
Hoe do I fix this?
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Hi Dmdg1234,
Thank you for your post and welcome to the Community Forum.
In this matter, we need to check if the default pay slip delivery is to be emailed when emailing a pay slip to an employee. To check this, go to Payroll>>Employees >>Click the name of the employee>>Payroll Details>>Scroll down and look for the Default pay slip delivery also make sure that the Pay slip email is entered>>Click Save.
If you were not able to email the pay slips while processing the pay, you can send the pay slips to the employee is by going to Payroll>>Pay runs>>Click the Date of payment of the pay run>>Email pay slip tab>>Tick the box on the left hand side of each employee name that you will need to send the pay slips> click email. Then pay slips will be automatically sent to the employee's respective email addresses.
Let me know if you require any further assistance with this. I'm happy to assist you.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Kind Regards,
Cel
