STP Branch issues

Hi gmitchell, 

Just a heads up, you’ll need to save a PDF copy of the register report before you work through this process.

Here’s what you’ll need to do:

• Set the branch number to one of your previous (incorrect) branch numbers under company information.
• Go through each of your employees card file.
• Then Payroll details.
• Finally to the Pay History.
• Make sure the "Show Pay History for" is set to Year-To-Date.
• Zero out all the amounts on each pay item then save.
• Send an update event
• Finalise.
• Repeat the process for the other two previous branch numbers to clear out all three.

Once that’s done, switch over to the correct ABN branch. Re-enter the pay history figures and send an update event. That last step will pull all the pay values into the new ABN branch and get everything updated. 

Regards,
Genreve

BalAdvBooks​ 

Hi, i think the order of the above process may need to be changed.

after you have finalised the branch 6 

change to branch 3 ,

then zero out all YTD,

then send update.

 so this will be sending update to STP for zero values of branch 3, not branch 6. after you have sent the update , then enter the new YTD values for branch 3 , then send another update, then finalise.

I will be doing mine  either tonight or tomorrow if you want to wait and see my outcome. 

Hi Member: Genreve_S | MYOB Community

i have had the exact same issue. i have been on the phone for hours this morning with the ATO discussing this but i needed clarification on how to get the correct figures in myob sent to ATO. 

these are the instructions from ATO:

i need branch 2 that needs YTD up to 1/11/24  , then branch 6 that needs figures from 2/11/24 to 30/6/24.

will i follow your example above by manually adjusting the YTD figures in the employee card to zero, then send update . (do i need to finalise with zero balances? )

then manually enter YTD for the period  1/7/24 to 1/11/24.  , send update & finalise. 

then manually enter YTD back to zero

change to branch 6 , manually enter YTD for the period 2/11/24 to 30/6/25, send update & finalise?

t

he ATO have instructed me that they need a YTD for branch 2 & a YTD for branch 6, which then in theory those two added together will be my wages total for the year. 

if this is not the process, can you please maybe contact me directly? 

Can you contact me at mailto:gmitchell@omegastrategy.com.au

At this stage the ATO has not even gotten back to me and they are so hard to contact.  Usually they just hang up as they are "experiencing extremely high demand"

can you contact me on mailto:gmitchell@omegastrategy.com.au

Hi DT66, 

This sounds a bit different from the previous scenario, but the process would still be similar.

First off, for branch 2, add all the pay history values for every month up to 1/11/24 and clear out anything after that date. Once that’s done, send through an update event and finalize it before switching the branch number.

For branch 6, it’s the opposite, add up all the pay history values starting from 2/11/24 onwards and wipe out everything before that. Don’t forget to send an update event and finalize that as well.

Regards,
Genreve

perfect, thanks, i just needed to confirm that is what had to happen. thanks again

Hi Genreve_S​ 

I have the same issue as DT66​. 

I have successfully finalised EOFY for the first portion of the year using Branch 6. 

I have zeroed out employees pay history, changed the branch number to Branch 3, re-entered wages for the later period of the year BUT cannot finalise the STP as it shows its already finalised for Branch 6. 

Am I missing something? 

hi BalAdvBooks​ 

i think your missing step may be: after you finalised branch 6,  zero out the employees pay history, send an update event, change to branch 3, then enter the ytd figures for the 2nd half of year, send update event, then finalise branch 3. 

 remember, the report for the first finalisation wont be available afterwards, so you need to save all your reports as you go for the two finalisations

Thanks DT66​ 

So after zeroing out & sending update pay event, that will filter through into the finalisation tab, giving me a clean slate to get the 2nd period finalised under Branch 3? 

I am so concerned about wiping the first lot of figures (Branch 6) when updating with zero figures!