In 2023, I made 10 payroll payments via electronic clearing account instead of cheque account. This has caused major problems with outstanding transactions and the balance sheet.
How can I change these pays to be paid from the cheque account?
Thanks
Hi Jasper1,
To fix those payroll payments, you’ll need to create a general journal from the Accounting menu to transfer the total amounts between the Electronic Clearing Account and the Cheque Account. You can check this link for more info. The journal entry will offset the balances between the accounts, helping everything line up correctly. Once it’s sorted, your outstanding transactions and balance sheet should be back on track. If you need more assistance with this, you can reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Cheers,
Doreen
