Forum Discussion

ford's avatar
ford
Trusted User
3 years ago

Wrong payroll bank account entered, payroll matching does not work!

I tried following your example to try and get the payroll to match with the bank feeds. But it still doesn't work. I entered in a dummy bank account number in the prepare electronic payments section because I didn't want the system paying the employee again. And I put in the payment date but there are still no transactions found even though the pay transaction is in the bank feeds unallocated. Also I want to get rid of the dummy bank account I set up as a test in the prepare electronic payments section, but it doesn't show up anywhere. This is too complicated. Never had this issue in the old programme.

 

1 Reply

Replies have been turned off for this discussion
  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    3 years ago

    Hi ford 

     

    Thank you for your post. If you can't find payroll transaction to match with your bank feeds the first thing we'll check is the actual pay transaction. Go to Banking >> Find transactions >> Transactions tab >> Source journal : Payroll >> click on the reference no. to open the transaction and check the Account selected.

     

    If the Account selected is the Electronic clearing account you'll need to record the electronic payment transaction in Banking >> Prepare electronic payments >> enter the date of payment >> tick the pay transaction and click on Download bank file (if your bank feeds transactions came from your main bank account ,you will need to choose that account to download the bank file). This process will move amounts from electronic clearing account to the main bank account. You can then match the electronic payment transaction to the bank feed transaction. Note that you don't need to upload the bank file to your bank as payment has been made.

     

    For the dummy account you have created you may go to Accounting >> Charts of Account >> look for the Account click to open the details >> delete. 

     

    Please feel free to post again I'm happy to assist.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,

    Princess