Unpaid Bills Report Fails to Load + Incorrect Warning on Reports After New Financial Year Started
Hi team,
Since starting a new financial year in MYOB Business (now set to 1 April 2025 to 31 March 2026), I’ve encountered two frustrating issues that seem directly linked to the year rollover:
1. Unpaid Bills Report Will Not Load (Any Date)
The Unpaid Bills report no longer works at all. Regardless of the “As at” date selected — past, present, or future — the report fails every time and displays:
❌ “Failed to load the report.”
This issue began immediately after I started the new financial year. It doesn’t appear to be related to a specific supplier or setting. I’ve tried clearing the cache, switching browsers, trying a new PC entirely, and testing multiple date combinations — but nothing works.
The attached screenshot shows the error on a report dated 6 April 2025 (today’s date), but I’ve tried many other dates, too, with the same result. The Unpaid Bills report is officially dead.
2. Misleading Warning Message on Reports
When I run reports like the Balance Sheet, I see a persistent warning:
⚠️ “The current financial year for this file is 2026. To avoid incorrect balances, please update the financial year on the business details page.”
This is confusing because I updated the financial year (as I normally would when I finish my tax filings and close off a financial year), and my settings clearly show:
- Financial year: 1 April 2025 to 31 March 2026
- Lock date: 31 March 2025
Even though everything is configured correctly, the system seems to treat the setup as incomplete or invalid.
🧠 In Summary:
- The Unpaid Bills report is completely broken after rolling into FY2026
- The warning on reports (e.g. Balance Sheet) is incorrect and misleading
- Both issues began only after the financial year rollover
📎 Screenshots attached:
- Unpaid Bills report error (dated 6 April 2025)
- Balance Sheet report with the warning
- Financial year settings
Any help resolving these issues — or confirming whether they are known bugs — would be greatly appreciated. Let me know if you need any additional detail from my end.
