Forum Discussion

peterga's avatar
peterga
Experienced User
10 months ago
Solved

$0 invoices missing from customer sales report

Using MYOB Business.

I regularly issue $0 invoices when I give freebies to customers in order to make sure inventory numbers are updated.

But when I produce a customer sales report, none of the invoices with $0 value are listed.

How do I get them to appear?

 

  • Genreve_S's avatar
    Genreve_S
    10 months ago

    Hi peterga,

     

    There is no option to include the zero-value invoices in the customer sales report because it only recognises transactions that affect the debtor account. Posting this on the Ideas Exchange board could be a good idea so other users can vote and weigh in.

     

    Regards,
    Genreve

2 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    10 months ago

    Hi peterga,

     

    There is no option to include the zero-value invoices in the customer sales report because it only recognises transactions that affect the debtor account. Posting this on the Ideas Exchange board could be a good idea so other users can vote and weigh in.

     

    Regards,
    Genreve

  • peterga's avatar
    peterga
    Experienced User
    10 months ago

    Is there any other way to see a report of zero-value invoices?

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