I have always been able to see the purchase orders list after creating one
and for some reason today it comes up with
You don't have permission to access this page
If you need to access this page please contact your administrator
I have gone in as the administrator to check the purchase order box is ticked which it is
Can some please let me know why this has changed overnight without anyone touching it.
Still hasn't worked and have checked using another device
Hi Cindy198,
I'm sorry to hear that you're experiencing this issue with the purchase orders page. It's unusual for something that previously worked to change unexpectedly.
As you've already checked the permissions as an administrator and confirmed the relevant box is ticked, this may require further investigation to identify the cause. It's best to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount so they can further look into your account and resolve this.
Regards,
Sai
All these solutions dont work. It would appear to be a bug in MYOB. We have had this issue for weeks, and even MYOB cant help. We even created a new user, and without Admin rights, you cant see Purchase Orders
One of our staff is now having the same issue... will contact tech support.
I also had this issue, but it required MYOB tech support - but they did sort it out in about a day.
Not yet Cindy. MYOB keeps insisting we have changed the settings but upon review from them (3 times) have concluded the settings are correct but the functionality had broken. Radio silence for a week now. And the hide to incerase our subscription costs during that period!
All these solutions dont work. It would appear to be a bug in MYOB. We have had this issue for weeks, and even MYOB cant help. We even created a new user, and without Admin rights, you cant see Purchase Orders
I agree with roblyons above.
We tried clearing caches, changing browsers, adding and removing and adding permissions, and creating a new user... nothing worked until MYOB did their thing. If anyone else has tried and failed to fix this then contact tech support, it's not a user error.
