Forum Discussion

Carmel85's avatar
2 years ago

cant send emails

Why do I keep geting this error message when trying to email invoices/statements

 

You can not send more emails at this time. Please contact support if you need to send more.

3 Replies

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi Carmel85,

     

    Thank you for reaching out, and welcome to the Community forum! 

     

    I'm sorry to hear that you're having trouble sending emails, and I apologize for the delayed response. Your patience and understanding are greatly appreciated. To better assist you, could you please provide a screenshot of the exact error message you are encountering when trying to send emails? This will help us understand the issue more clearly and provide a more accurate solution. You can attach the screenshot to your reply to this message.

     

    Please remove any sensitive information before posting it to the forum.

     

    Cheers,

    Princess

    • Princess_R's avatar
      Princess_R
      MYOB Moderator

      Hi Carmel85,

       

      I hope you've had a great day! I wanted to follow up regarding the screenshot of the exact error message you experienced when sending emails so we could further assist you. Please feel free to reply to this message, and I'd be more than happy to help.

       

      Cheers,

      Princess

      • Princess_R's avatar
        Princess_R
        MYOB Moderator

        Hi Carmel85,

         

        I wanted to inform you that I'll be closing this thread due to the lack of updates or responses from your end. Should you have any future concerns, please don't hesitate to return to our Community forum.

         

        Cheers,

        Princess