Clients are receiving incorrect Staements from MYOB accounting system
The statement has Company details that are not our, Address that is not ours, Customer details that are not theirs, but had our correct bank details.
This is very concerning. We only became aware of it when the customer reported it to us asking if we had been hacked. Not something we want our customers to be thinking has happened
I resent the Statement again and it came through with all the correct details, but I hope this doesnt happen again and request this be looked in to by MYOB ASAP. I have a copy of the "Glitched" Satament and the Statement that should have been sent should you want a copy to help with your research in to the issue.
Has anyone else had the same thing?
