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bocelli's avatar
bocelli
Contributing User
3 years ago
Solved

Kounter (Light Speed) Sales Invoice

Hello 

 

It appears that a sale transaction Integrated from Lightspeed has come across twice into MYOB

 

I can see that the created invoice has been posted to Sales twice in MYOB and both invoices have also been treated as paid.

 

As it has been treated as paid, I cannot apply a sales credit to the duplicated invoice??

 

The fact that MYOB treats an invoice generated from light speed as paid even before I have matched up the subsequent receipt does not quite make sense to me.

 

How can I reverse the duplicated sales invoice, as mentioned I did a sales credit but have nothing to apply so so i currently have a negative debtor :(

 

Regards

Daron

 

 

 

  • Is OK I sorted it, I deleted the phantom payment, and then allowed me to match the sales credit I did t reverse the duplicate

     

    Good on me :)

     

    DK

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  • bocelli's avatar
    bocelli
    Contributing User

    Is OK I sorted it, I deleted the phantom payment, and then allowed me to match the sales credit I did t reverse the duplicate

     

    Good on me :)

     

    DK