Hi
For the last couple of weeks, we have been having trouble sending emails via MYOB.
When you check "sent emails", it doesn't show there either, although they have been sent. This doesn't happen with all emails only some.
Is anyone else having this issue?
Thanks
Sharon.
Hi Sharon2024,
Thank you for your post and your patience in waiting for a response.
Welcome to the Community Forum!
In order to assist with the email sending issue you're encountering, could you kindly check whether other file users are experiencing the same problem. Additionally, it would be advisable to clear the AccountRight cache.
If the issue persists, please feel free to let me know and I'd be happy to assist further.
On the other hand, you can also reach out to our virtual assistant, MOCA, on our website, or you can request support via my account at myob.com.
Cheers,
Princess
