Forum Discussion

RB73's avatar
RB73
Experienced Cover User
4 months ago

Online Payments Not working

I have customers advising that they are unable to pay using the green Pay Now button.

It authenticates but then there are no options to pay.

 

"Something went wrong"

"Try again or contact your issuing business."

 

I just tried myself and no luck either.

 

MYOB Status says everything is OK.

 

Any body else having issues?

3 Replies

  • Hi Yes, we are having the same problem. It is the second this week.

     

  • Dean_Peart's avatar
    Dean_Peart
    Contributing Cover User
    4 months ago

    Our company is also experiencing this issue today, despite the fact that our last successful settlement for an online payment through the same system was only 2 days ago.

     

    Currently there doesn't seem to be an advisory about anything being amiss on MYOB's status page, but... we haven't changed any configuration in the last two days, and it now seems like we aren't the only ones suddenly experiencing this

  • RB73's avatar
    RB73
    Experienced Cover User
    4 months ago

    It now appears to be working for us.