Forum Discussion

Chubby13's avatar
Chubby13
Contributing User
3 years ago
Solved

Supplier invoices not showing in In Box

Supplier invoices not coming through to In Box.  I have checked with Supplier (Reece) and everything is Ok.

This only started  in mid December 2022.

 

Chubby

  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi Chubby13, 

     

    If the invoices are not being sent to your In Tray, I recommend unlinking the MYOB application in your linked applications window within your Reece account > saving this > going back into your Reece account and re-linking it. Does this work ? 

     

    Information on linking the application is available on our Help Article Automating Reece Invoices. 

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    3 years ago

    Hi Chubby13, 

     

    If the invoices are not being sent to your In Tray, I recommend unlinking the MYOB application in your linked applications window within your Reece account > saving this > going back into your Reece account and re-linking it. Does this work ? 

     

    Information on linking the application is available on our Help Article Automating Reece Invoices. 

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