Forum Discussion

Terry4's avatar
Terry4
Member
1 year ago

Terry 4

Why does MYOB save customers by their initials instead of the sir name or name allocated in the ID section. 

2 Replies

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    1 year ago

    Hi Terry4,

     

    Our system may use initials in certain areas for display or organisation purposes, particularly in places with limited space. However, the full name should still be accessible in the customer profile. 

     

    Regards,

    Sai 

    • Terry4's avatar
      Terry4
      Member
      1 year ago

      Hi thanks for the reply. I have more customers with the same initials than sir names. With no actual search engine find the correct customer is a slow and expensive time waster. 

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