Forum Discussion

MrBean's avatar
MrBean
Experienced User
2 months ago

Inventory Description

Hi,

 

After we made an adjustment entry to one of our inventory items, the description of the item changed into some long digits with letters (see attached).

 

Please clarify and advise how to rectify this error from the system.

 

Regards,

 

Mr Bean

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 months ago

    Hi MrBean,

     

    This type of issue can happen occasionally after an inventory adjustment. Our support team can help fix it by running a quick script over your file. Reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount and they'll take care of it for you.

     

    Regards,

    Sai