Forum Discussion

TEP's avatar
21 days ago

Payroll Reporting

Hi guys,

 

I have terminated an employee and cant notify ATO as the Payroll Reporting/Single Touch Payroll buttons do nothing but leave me on the home page, anyone else having issues or am I doing something wrong??

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi there TEP,

     

    I've replicated the issue you're experiencing with terminating an employee and notifying the ATO, and everything is working fine. You can use a different browser or device to see if the issue persists. If you're using AccountRight, clearing the cache can often resolve unexpected issues. Make sure to reach out to our support team directly for further assistance. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

     

    Best regards,

    Doreen

  • Thanks so much Doreen, I will give that a try, appreciate your response.