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Tina1959's avatar
Tina1959
Experienced Cover User
4 years ago

Account ID Null

OK - I know that a fix is supposed to be happening for this - and OK I can use the work around - but really MYOB?

2 years and still no fix so I have to waste my time "selling" an item that I do not sell , putting in the correct GL codes for it and the correct tax code.

I have a purchase that has 20 different items that I need to "fix " your error for - really not good enough and it should have been fixed by now.

You keep giving us fixes that we don't want or need but are not fixing genuine problems - including that the window size cannot be altered to make the text bigger - and please do not tell me to change my display in Windows!

2 Replies

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  • CarlBenton's avatar
    CarlBenton
    Experienced User
    3 years ago

    I completely agree. This is absolutely rubbish. MYOB even has a support page dedicated to this BUG where they recommend we butcher our system and have items for sale that we do not sell!

    Rather than giving us poor workarounds, why not just fix your bug so we can use the system as it is intended?

     

    I am also frustrated with the window sizes, which are still problematic. And also column widths and column sorting that do not remember. I am a software developer myself and I would be ashamed of such rubbish performance of an app.

  • Tina1959's avatar
    Tina1959
    Experienced Cover User
    3 years ago

    Totally agree - and the window sizes are awful - the only time I need to wear glasses is when I work with MYOB - the window size cannot be changed and whoever thought that purple and yellow is a good colour combination needs their head read!

    My son is a software developer too and I have told him he would make a fortune if he could design an accounting program that actually worked!

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