6 years ago
Account Number error in Card file
I am getting an error when im trying to change the bank account on one of our suppliers card file. I have sucessfully change it in another company file but this one is giving me an error "Account Number must be in the format 9999999-99 or 9999999-999" I have read another post from someone who was having a very simialr problem and it couldnt be fixed at the front end...
Any suggestions please.
This error can be resolved if you change the Refund Details in the Payment details tab of the supplier card from "Online" or the default option to a non-default one.
Please let me know how you go on.