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Supremedental's avatar
6 years ago
Solved

Account Number error in Card file

I am getting an error when im trying to change the bank account on one of our suppliers card file. I have sucessfully change it in another company file but this one is giving me an error "Account Number must be in the format 9999999-99 or 9999999-999" I have read another post from someone who was having a very simialr problem and it couldnt be fixed at the front end...

Any suggestions please.

  • Hi Supremedental 

     

    This error can be resolved if you change the Refund Details in the Payment details tab of the supplier card from "Online" or the default option to a non-default one.

     

    Please let me know how you go on. 

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  • Hi Supremedental 

     

    This error can be resolved if you change the Refund Details in the Payment details tab of the supplier card from "Online" or the default option to a non-default one.

     

    Please let me know how you go on.