Forum Discussion

AngelaHep's avatar
2 years ago

AccountRight Live v2023.8 Pay Slips

Since my upgrade I have been able to process my payroll and declare payroll with ATO but MYOB crashes when I try to email the pay slips. The MYOB fix for this was to check the tax tables however after checking all my employees cards amending the tax tables I still cannot email payslips. 

 

Has anyone else had the same problem?

  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi AngelaHep,

     

    Thank you for your post and welcome to  MYOB Community Forum. I hope you find plenty of useful information.

     

    We appreciate your patience regarding this. Before you start sending pay slips to your employee you will need to make sure AccountRight is set up to send emails. After that you may proceed on following this help article print or email pay slips that has all the details and instructions to assist you with this. 

     

    Note that the Pay Slip Delivery field in an employee's card determines if their pay slips will be emailed, printed or both. You may check that by going to Card File > Card List > Employee tab > open the employee's card > Payroll Details tab.

     

     

    Do let us know how it goes. 

     

     

    Cheers,

    Shella