Backorder items showing on invoices – how to prevent this in MYOB AccountRight

Hello Everyone,

I’m using MYOB AccountRight and I want to continue using Sales Orders with backorders for stock control. However, I need invoices to show only shipped items, and not include any backordered or unfulfilled lines. At the moment, when I convert a Sales Order to an invoice, the backorder lines are still appearing. This is causing confusion for customers. We also often send 3–4 partial invoices per order, which is resulting in unnecessary paper usage and inefficiency. At present, we are manually creating backorders at the time of invoicing, but we would really like to properly use the built-in backorder functionality in MYOB AccountRight instead.

Is there any way to:

- Hide backorder lines on invoices, or

- Prevent unshipped items from being included automatically, or

- Achieve this through a workflow or setup change (for example a checkbox on the invoice screen or a template option)?

I want to keep backorders for internal tracking, but ensure customer invoices are clean and only reflect what has actually been shipped.

Thanks in advance.