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Gus2reddog's avatar
Gus2reddog
Contributing Cover User
3 years ago

Bank Reconciliation issue due to Pre-Conversion sale

Hi There

Can anyone tell what if have done wrong here?

I cant work out what i have missed in the set up of our new company file.

I created a preconversion sale as per the instructions. That went fine and i have applied payments against that sale.

Now in the "Reconcile Accounts" page i have a deposit & withdrawal for the amount applied. If I select the deposit amout only I reconcile fine but have all the withdrawals sitting on the "Reconcile Accounts" page. (See attached)

 

How do I have the "Withdrawal" amounts not appear on the bank rec page? 

 

Cheers

Gavin

 

 

2 Replies

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  • Steven_M's avatar
    Steven_M
    Former Staff
    3 years ago

    Hi Gus2reddog 

     

    While MYOB does moderate this Forum at times we may leave posts up to the Community to get a response, however, we do endeavour to offer assistance where we can.

    Just looking at your reconciliation situation, it looks like a linked accounts error. If you go to Setup>>Linked Accounts>>Sale Accounts -- what is the Asset Account for Tracking Receivables? Is that the bank account by chance? - If so, the recommendation would be to set that to be a different account such as a Trade Debtors account. You would likely then need to delete all the sales transactions (including payments) and redo otherwise you are going to have issues going forward with reconciliations.

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