Forum Discussion

cramptons's avatar
cramptons
Trusted Cover User
11 months ago

Cannot print or email invoices in Locked period

The ridiculous situation is that I cannot print or email invoices in the locked period, in this case only the 30th June.

So trying to send out dozens of overdue invoices, it is totally impractical to have to 'unlock' the period every time I need to send out invoices.

Can you please advise when this will be fixed.

5 Replies

  • cramptons's avatar
    cramptons
    Trusted Cover User
    11 months ago

    It has been over a week... we actually pay a lot of money for this service!!!!  

    Not good enough.

  • Hi everyone,

     

    Sorry about the trouble you're having with printing and emailing invoices. We've got our team on it, and they're hustling to get things fixed ASAP. We've also shared this issue in our Community Forum. Your patience and understanding while we iron this out are super appreciated.

     

    Cheers,

    MYOB