Forum Discussion

Chellie22051's avatar
Chellie22051
Experienced User
9 months ago

Capture App

do you have to pay for extra MYOB licences to get staff to use the Capture App?  I don't want them to use MYOB only have the capture app to send invoices/receipts through.

5 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    9 months ago

    Hi Chellie22051

    Welcome to the Community Forum! You do not need to pay for extra MYOB licenses for your staff to use the MYOB Capture App. The Capture App is designed to allow users to take pictures of receipts and send them to the MYOB Business In Tray without requiring additional licenses. This means your staff can use the Capture App to send invoices and receipts through without needing full access to MYOB.

    For detailed information, please see this help article. Save Receipts from Your Phone with MYOB Capture App

    I hope this helps!

    Regards,
    Earl

  • Chellie22051's avatar
    Chellie22051
    Experienced User
    9 months ago

    thanks Earl, these staff currently do not have a MYOB login and will not need to use MYOB, only capture.  Is this still the case.  I understand if you have a MYOB login you can have capture which we are using currently.  This is for staff that don't have a myob login.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    9 months ago

    Hi Chellie22051,

     

    For the Capture app, employees need to use a user ID to access the software. To enable this, you should invite those employees, as these invites are necessary for them to use the Capture application.

     

    Let us know if you need any other help.

     

    Kind regards,

    Genreve

  • Chellie22051's avatar
    Chellie22051
    Experienced User
    9 months ago

    my question is do we need to pay for extra MYOB licences to add employees to use capture only?  They don't need to use MYOB as such

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    9 months ago

    Hi Chellie22051,

     

    You don't need to pay out extra cash for MYOB licenses just to let your employees use the MYOB Capture app. All you need to do is invite them as file users, please refer to this link for setting up a new users. This will provide them with MYOB login details and access to the Capture app without any additional licensing costs.

     

    Cheers,

    Princess