Forum Discussion

TahraD199's avatar
TahraD199
Contributing User
3 months ago

Card File Attachments Greyed Out

Hi MYOB Community.

 

I have a user that has read only access. He was able to to view the attachments on a customer card file, but a month or so ago is no longer able to. I made a couple of adjustments to his access, but to no avail. Does anyone have a solution for me?

 

Thank you :-)

  • SupportNoteGuy's avatar
    SupportNoteGuy
    MYOB Staff
    2 months ago

    Hi TahraD199 - thanks for your question, and sorry for the late reply!

     

    This is a strange one - are you still experiencing this issue? If so, reach out to MOCA, MYOB's virtual assistant, at myob.com/support for deeper assistance. If MOCA can't resolve the issue, the live chat team is available to provide further help.

     

    Adrian