Forum Discussion

2763841's avatar
2763841
Experienced Cover User
1 month ago

Change font when sending emails from AccountRight through Outlook?

We issue our invoices, statements, and remittances from AccountRight via Classic Outlook. The email text is currently set in Aptos 12, as configured in MYOB, but we are not satisfied with this font. After thorough investigation, it appears that the font cannot be changed within the current setup. Has anyone encountered this issue and found a way to resolve it? Ideally, we would like the email text to match our Outlook email signature in Arial 10.

2 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 month ago

    Hi 2763841

     

    Thanks for explaining what you've done so far. It is certainly better to have everything in the right font before sending emails.

     

    At the moment, AccountRight doesn’t provide a way to change the font styling of the default email body text when you send via Classic Outlook. You can edit the wording of the message, but not set a different font (like Arial 10) from within AccountRight itself. The appearance is ultimately controlled by Outlook’s own compose settings.

    If you’d like the whole email to match your Outlook signature in Arial 10, your current options are:

    • Update the default compose font in Outlook via
      File > Options > Mail > Stationery and Fonts (this controls how new messages from other apps render), or
    • Send the invoice/statement as a PDF and compose a fresh email directly in Outlook using your usual template/signature.

    Regards,
    Genreve 

  • 2763841's avatar
    2763841
    Experienced Cover User
    1 month ago

    Many thanks for your reply. Unfortunately, the suggestion to update the default compose font in Outlook via
    File, Options, Mail, Stationery and Fonts, does not apply to emails generated from MYOB to Outlook, this has already been tested and confirmed.

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