Forum Discussion

Patches's avatar
Patches
Cover User
3 years ago

email through outlook issues

when emailing invoices & everything from MYOB through Outlook our signature has stoped showing. Dose anyone have a fix

  • Hello Patches 

     

    Thank you for your question. If you are using Microsoft Outlook to send emails, as the signature is part of their software, I would recommend going through the settings as per this Microsoft help article:  Create and add a signature to messages. 

     

    If you wanted to you can set up AccountRight to send emails which you can then set up default email messages.

     

    If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.

    • gw110's avatar
      gw110

      Also having this issue.  When selecting "Send To" then"Email.." the email signature is not included in the message.  The signature is set up correctly in outlook but is no longer being included on the email message.

       

      • ChrisMYOB's avatar
        ChrisMYOB
        Former Staff

        Hello gw110 

         

        Welcome to the Community Forum. 

         

        I'm sorry to hear that you are also experiencing this issue. This does appear to be an issue with Microsoft Outlook, as we do not have control over the signature. Please refer to the links I have provided in this thread for Microsoft Outlook support.