Good morning - I have been trying to send emails but nothing is going through. I thought this problem was fixed when I replaced all the logo's on my forms with small ones which immediately helped, but now nothing is going through. I started sending the Invoices to my own address to see if they go through (even if not logged as sent) but I have not received anything. This is a serious problem - anyone else have the same?
Hi Mathilda1,
This may need further assistance on the backend, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via My Account.
Regards,
Earl
None of my invoice emails have sent today. I have long since checked the box that also sends the emails to my own email address. The last email I received was at 8:01AM this morning.
Hi smileykylie1982,
I've sent you a private message, kindly check your inbox.
Regards,
Earl
