Trying to receive a payment on MYOB and this error popped up, can you please help.
I've had a look at previous posts on this and checked that all inventory items have the "I inventory this item" ticked and check the linked accounts via Setup - Linked accounts - Sales accounts, these are all correct.
Hi IdaS1,
I see that the error you are receiving is asking for an allocation account. Generally, this error message appears if the linked accounts involved in the task you are trying to accomplish are not correctly set. I recommend checking the linked accounts for sales and payments to make sure they are all correct. You can follow the steps outlined in the article 'Managing Linked Categories' to do so.
Let us know if you need any more help.
Thanks,
Genreve
Hi Genreve
I've checked all the linked accounts and see no issue, still unable to receive the payment in, can I get some help urgently?
Thank you
Ida
