Error 0: Unexpected import error - The given key was not present in the dictionary.

Question

HI Everyone&nbsp;I've exported out a template (Sales/Item), and I'm trying to import a File (Sales Invoice).My client has a invoice to do with 276 lines or product.&nbsp;&nbsp;I've only used the minimum fields, so I can't understand why it's erroring.&nbsp;0 records imported without errors.0 records imported with warnings.1 records skipped.Summary of errorsError 0: Unexpected import error - The given key was not present in the dictionary.0 994 BM-M8KKGFY 1 37.9500 994&nbsp;I've googled and searched this Community.&nbsp; &nbsp;Does anyone have any ideas?Thanks, Belinda

earl_hd · Answer

Hi BYBookkeeping&nbsp;Thanks for your post. We do have an online script to run to fix this issue. Can you please send me a private message with the following information:&nbsp;&nbsp; * Serial number&nbsp; * Company name&nbsp; * Email Address and Full nameRegards,Earl

bybookkeeping · Answer

Thanks for the reply.&nbsp; I would love the fix please.But I can't seem to send you a private message?&nbsp; I've tried through the link in the body of the message, and by going through your name ??

leneth_a · Answer

Hi BYBookkeeping
&nbsp;
Thanks for your post and Welcome here in the Community Forum. I hope you find it a useful tool.
&nbsp;
I've given you an access to the Private message. You should be able to send the information posted on this thread in a Private message. Please click on your forum display picture in the top right-hand corner of your screen then choose the envelope icon that appears.
&nbsp;
Please let me know if you need further help.
&nbsp;
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
&nbsp;
Cheers,Leneth

earl_hd · Answer

Hi BYBookkeeping&nbsp;
Just want to follow up on this if you're still having this issue?Regards,Earl

bybookkeeping · Answer

Hi&nbsp;Earl_HD&nbsp;I haven't heard anything back after sending file details as above.&nbsp; Am I supposed to have?Thanks, Belinda

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Error 0: Unexpected import error - The given key was not present in the dictionary.

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