Forum Discussion

michaelc's avatar
michaelc
Contributing Cover User
18 days ago

Error deleting a header job

Issue:
When attempting to delete a header job in our job list that is a sub of another header job, we encounter the following error:
“An unrecognised error occurred - CommonRules_DoubleMaxValue” OR "The percentage complete value must be less than, or equal to 100.

Description:
It seems there is a database error related to calculating the percentage complete, which is causing the issue. The top level header is displaying a percentage complete value of 128%.

Impact:
This error prevents us from adding, deleting, or modifying any jobs or header jobs nested under the top-level header.

 

  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi MichaelC,

     

    The error message "The percentage complete value must be less than or equal to 100" in MYOB usually indicates a database error related to calculating the percentage complete. To fix this go to the job list window, go into each sub-job of header job 'projects.'. Take note of the percent complete figures. Zero out the percent figures. Once all amounts in the percent complete field have been removed from every sub-job, see if the program allows for you to type in a figure into the new job. If it does, accept it this time around; you can then go ahead and try inputting the relevant figures back into each sub-job window.

     

     

    Regards,

    Shella