Forum Discussion

CTANG's avatar
CTANG
Member
4 years ago

Error: processing this purchase would leave the item with no items on hand and a non zero value in inventory

Hi,

 

It will be appreciated if there is someone can help me on this. I placed an order early and cancelled it days later as client cancelled his order. It had been recorded as bill but stock have not been send by supplier. MYOB is not letting me neither deleted this bill nor reversing this bill.

 

Attached the screen shot for the record.

 

Thank you

1 Reply

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  • CloverQ's avatar
    CloverQ
    Former Staff
    4 years ago

    Hi CTANG 

     

    The error message is pointing at the total value of this item, as the current value in the item card is at $0, deleting the purchase would change the value to a negative figure, which is not allowed.

     

    I'd suggest looking into why the item value is at $0 when there is a purchase recorded for this item and the item price isn't $0. Record an inventory adjustment to increase the total item value by the same amount as the purchase value, would allow you to delete the purchase order and return both the quantity and value to zero. 

     

    If you have any other questions please feel free to let us know.

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