How long does MYOB store invoices that are attached to purchases through using the intray?

Hi NatashaD , attaching documents to bills, spend money and card files is an online service, and therefore requires a current subscription and an online file. (See the MYOB comments in this forum post for example**). AccountRight has no mass download option for stored documents, but we have a solution for that* if you need it, email me for details.

* We can download documents attached to bills and Spend Money, but not cards, as of version 2023.4, because the API does not (yet) include that option.

** MYOB have also stated on the forum that documents can be downloaded (singly) "before cancelling the subscription and within 30days of the effective cancellation date".

Hi NatashaD 

Just thought I would add a 'qualifier' to the comments. The online documents are linked to your current company file. So even if you maintain a subscription, if you stop using that file and start a new one, you may lose access to the documents linked to the first file.

Online documents are a good idea as a concept, however once you look at this level of detail, it probably is not such a good idea. Say you were audited by the ATO and they want to see the documents. you would need to use Mike_James service or spend hours and hours retrieving copies.

Regards

Gavin

Thanks for your reply.

I have a current subscription and online file. I was just looking into how long these documents would be available for. So as long as your subscription is current you would be able to access these documents attached to Bills or Spend Money?

If you end your subscription you can download these bills seperately (what a pain)? Or you offer a service that can download them all?