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AnnGorman's avatar
AnnGorman
User
3 years ago

Import - Error and Warning

Hi there, we are trying to complete an import and receiving the attached errors and warnings. This is only applying to a small number of our sku's.

Can anyone assist with this and let us know how we can rectify the issue?

 

Thanks

Ann

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  • Komal_S's avatar
    Komal_S
    MYOB Moderator
    3 years ago

    Hi AnnGorman 

    We can run a script to fix the error 4077 if your file is online. So we can organise that, send us a private message with your product serial number and company file name.

    • AnnGorman's avatar
      AnnGorman
      User
      3 years ago

      Thanks Komal but are you able to explain how this gets fixed? If you do fix it is there a chance this can happen again? 

      Also how do I fix the warnings?

      • Komal_S's avatar
        Komal_S
        MYOB Moderator
        3 years ago

        Hi AnnGorman 

         

        The script we run removes the source of this specific error as the error is mostly a display glitch. That said, if different items are being imported again, this error can occur again but we can run the script at that time to fix the issue. Our developers are working on fixing this permanently going forward as well. 

         

        The warning messages do not skip the items from getting imported and the missing information from those items can be manually added after the import has been completed.