Software not running properly?
Recent Posts & Replies
Not displaying all invoices
Hi I am selecting the Sales Tab, then Invoices and selecting All for this financial year etc. It keeps showing me just the overdue ones. I have clicked on the drop down boxes for each column making sure there are no filters selected that would be causing this and still same result. Help!
Reconciling accounts on Desktop
Hi all, Since our business is a little complex, I use both AccountRight browser and desktop to allocate transactions and reconcile all our accounts. I upload bank statements in QIF format in the browser, match what I can there, and then complete the rest on the desktop. My issues are: Although I reconcile all transactions on the desktop version, the transactions that I do not allocate in the browser version still show up as not allocated or matched even though they have been reconciled. The transactions that I cannot allocate/have not worked out how to do on the browser are: supplier payments direct debit customer payments that go into a Retail Manager Cash Drawer Clearing account transferring money from one bank account to another from different banks I import Retail Manager Accounting data on the desktop because I haven't figured out how to do it on the browser version yet. If anyone has any suggestions or guidance for any of the above, it would be greatly appreciated. My main aim is to clear out the unallocated bank transactions on the browser.
why does the bank rec statement date always revert to todays date in myob essentials?
I am trying to do the bank rec today 3rd April 2025. I want to reconcile to EOFY 31 March 2025. I enter the statement date and hit reconcile. The report is created the account is reconciled and they all say 03/04/2025. So does this mean you can only reconcile on the actual day? How ridiculous. This needs to be fixed. What is the point of having a statement date if you are not going to use it. Look forward to hearing from you. Regards Sarah
Moving to AccountRight
I have started doing work for a company that uses MYOB Business Pro only online. The product has limited functionality compared to the PC addition of AccountRight, when it comes to more complicated Bookkeeping transactions. They have been using this product for years with difficulty and I can see how much better it could operate with the correct software. AccountRight would allow me to use the more diverse accounting type of functions, while they can still use the AccountRight online version which operates the same as Business Pro anyway. Has anyone found that they needed to move a client to AccountRight instead of staying with an online version with reduced function. Is it something that I just need to get used to, or how hard it is to move it all to AccountRight. MYOB will only migrate from AccountRight to Business and not the other way around - I will have to do it all myself which makes me very nervous. Any comments or advice, or is anyone an expert at doing this particular task? thanks
PAYRUNS and BANK FEEDS
Hi Everyone I am having some problems as I have realised that when I am doing a payrun the gross amount is being recorded as a transaction automatically against Payroll expenses. However, I am still getting bank feeds for the net amount I am paying my employees (I do payments manually) and also for PAYG amounts I have paid to the ATO as identified through the BAS. So basically, if I run a profit and loss report the Payroll amounts are doubled as I have been recording the Bank Feeds as Payroll expenses also, not realising the bank runs are also automatically being recorded there. My questions are: How can I make changes so the double ups don't occur in the future? How can I correct the double entries I now have?
Associated account in use, unable to link feed
Hi, It says my bank feed is ready, but I am unable to link the feed to an associated account as the account is already being used. The account I want to link it to has transactions as I imported the bank statement while I waited for the bank feed for this credit card. is there a way I can merge the bank feed with the prior reconciled transactions into the one associated account? Hoping the wealth of knowledge in this community will help me to find a solution that doesn't involve undoing and redoing all the previous reconciled transactions, but I appreciate your help either way. Thanks RachaelSnap 'n Track Expenses
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Applying a Supplier Invoice to an account in credit and not the same account
Hi there. This is a bit of a hairy one, and hoping I can get some help please> I have a Supplier account that has a credit balance currently. I've just received a statement from them and there is an invoice on it for another company (reducing the credit amount. The problem is, we didn't know they were "one and the same" and have them as two seperate suppliers in the system (probably the right thing to do anyway. So this invoice is entered under one company, not the one with the credit balance. How can I best allocate it as we don't need to pay it? Hope that makes sense. And thank you.
