Forum Discussion

KathyKiss's avatar
KathyKiss
12 months ago

Imported Sales Invoices with 3 Decimal Places

Hello

 

We have a company file with the same problem as described here:

 

https://community.myob.com/t5/AccountRight-Sales-and-purchases/sales-invoice-with-3-decimal-places/td-p/672606

 

Invoices were imported into our MYOB file in 2018 and for some reason the GST came across with 3 decimal places. As a result, we can't clear the invoices from our debtor portfolio and we can't alter the imported invoices.

 

How do we resolve this?

 

Thanks

 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    12 months ago

    Hi KathyKiss, 

     

    Thanks for posting your concern and welcome to the Community Forum. 

     

    I'm sorry to hear about your difficulties with the amount inside for GST. In the previous post, the issue seemed to be fixed by sending the file to the data repair team. I will send you a private message to collect the data to create a case. 

     

    In the meantime, feel free to post again if you have any other concerns. 

     

    Thanks,

    Genreve