Forum Discussion

GHPRITA's avatar
2 years ago

In Tray Issues

Good Morning

 

We are having issues with the In tray. Documents are no loading and we are getting an error "Sorry, your documents aren't available right now". We are geeting this on the desktop verision as well as online.

 

We recently updated to 2023.7.

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi GHPRITA,

     

    Thank you for reaching out to us and welcome to the Community Forum! I'm sorry for the late response. My apologies for the inconvenience it may have caused, and we are aware that some users are having issues with In Tray. This has now been resolved and please let me know if you're still experiencing this issue.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi GHPRITA,

     

    Thank you for your patience. Do you still need assistance with this? Please let us know if you still need help and we'll be glad to assist you.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai