Invoice reminder option is blank?

It was working fine on my laptop for months on Microsoft Edge, I didn't change anything. Also, it's now not working on my work PC either which uses Firefox. It's been fine on my PC for years until just the last week. Seems to be a MYOB issue if you ask me 

I am having the same issue and never did previously.  I don't have Internet Explorer and it is now retired.  What do we do now?

I am having the same problem. When I open up invoice reminders the screen is blank so I can't edit the reminders or turn them on and off for individual customers. I have only noticed this in the past week. I use Google chrome but don't use a browser to access MYOB so not sure why this would matter. I called MYOB and was on hold for 3 hours and they said a specialist would call me within 48 hours but no one has called (surprise, surprise). Please help! I am using AccountRight V 2022.8.0 PC edition.

I never want to call MYOB at any time as usually after a long wait they are rarely any help.  I really think its on MYOB's end as all was working fine up until a week ago. I havent changed anything. I've just logged into the browser and changed the invoice notification settings from there. Hopefully they will resolve the problem soon. 

I am having the same problem

Have used this function without any problems for a while now.

Suddenly there is a problem.

What is the problem?

The fix that you have suggested does not work for me.

Thanks

Tracy

Hi Everyone

Thanks for your patience and feedback on this topic.

This is something that we have raised with our internal teams for investigation. As part of that investigation we have identified that this could be caused by an internal preference selected within the Internet Browser. While our teams further investigate this a workaround of opening AccountRight in a browser such as Google Chrome via navigating to app.myob.com or selecting Open in Browser from the Command Centre. Once in the browser, select to access the Invoice Reminders by Sales Settings>>Reminders>>Reminder settings

Having the same problem.   Blank screen  Went to browser version can not find path 

Invoice Reminders by Sales Settings>>Reminders>>Reminder settings  

Please advise I have to turn function off!

Yes, I find the browser tricky for individual customer reminder settings.  As previously stated, I have made no changes to my browser settings on Microsoft Edge or Firefox on either computer. Neither now works. Still think this is on the MYOB end.

And I use Crome - so think you are right MYOB end

Still blank in desktop version - have to go in Browser version.  So temporarly fixed.  Quite a few threds I see on the subject