Invoices not sending
We are having issues with invoices not being sent from MYOB, they are in email log with orange triangle. We are having to send 1 by 1
Anyone else having this?
Forum Discussion
1 Reply
Hi Cookright1,
That means the email wasn't sent, it was either rejected or the email address might be invalid. Try resending it, and you can check this guide for help: Track email delivery status. You can also refer to this link for more troubleshooting steps: Email troubleshooting.
If it still doesn't work, reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount so they can check it for you.
Regards,
Sai
