Forum Discussion

The_Doc's avatar
The_Doc
Ultimate Cover User
4 years ago
Solved

Item for Printing Time Billing

Hi MYOB Is this a known fault - but this is very painful as we are now converting from TB to Item invoicing - a huge task (needed to integrated with a 3rd party CRM product) - went to print Item invoices.

 

But alas all but the bottom one were time-billing.

 

The Doc

 

  • The_Doc's avatar
    The_Doc
    4 years ago
    Hi Steven Understood - which is why I changed the 1st line from 0.0 to 1 @ $1 just to see if that would fix things - and it didn't. It was a single chargeable line invoice (excluding the idler activity) - and these invoices wouldn't vanish from the item listing until all items were removed from the invoice. My thinking is once the flag is set for it to be an item or TB invoice - it will not be reset until you delete and start again. The Doc

6 Replies

Replies have been turned off for this discussion
  • The_Doc's avatar
    The_Doc
    Ultimate Cover User
    4 years ago
    Hi Steven Understood - which is why I changed the 1st line from 0.0 to 1 @ $1 just to see if that would fix things - and it didn't. It was a single chargeable line invoice (excluding the idler activity) - and these invoices wouldn't vanish from the item listing until all items were removed from the invoice. My thinking is once the flag is set for it to be an item or TB invoice - it will not be reset until you delete and start again. The Doc
  • The_Doc's avatar
    The_Doc
    Ultimate Cover User
    4 years ago

    Hi Mike Thanks for the reply - yes know about this problem but that doesn't answer the problem

     

    Everyone of my TB had a special \Blank placer for this reason.

     

    All showing have this in place - and printing or emailing is set for all of them.

     

    Regards The Doc

  • Mike_James's avatar
    Mike_James
    Ultimate Cover User
    4 years ago

    Hi The_Doc , I see. I don't suppose entering a positive quantity with $0 price in that line would help?

  • The_Doc's avatar
    The_Doc
    Ultimate Cover User
    4 years ago
    Hi @ Mike Nope - nothing did until I changed ALL lines to activities - then it disappeared - ughh - ugly. Since most of the stuff we do is activities - but I have created items - but why just these few invoices. Regards
  • Steven_M's avatar
    Steven_M
    Former Staff
    4 years ago

    Hi The_Doc 

     

    Just testing that situation I can replicate what you are experiencing with that time billing invoice appearing as an item invoice in the Print/Email Invoices window.

     

    Like has been mentioned, it does appear to be linked to that situation with including items on a time billing invoice layout only. I was under the impression that it wasn't the first line that needed to be an activity it was the first chargeable line. Having 0.00 for that line, as you have indicated, wouldn't always have caused the timebilling invoice to remain as a timebilling invoice, especially if there are only items added to that invoice (after the $0.00 activity line).

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.