Hi,
I tried to key in job number for a purchase invoice but an error came up and said: "Job already in use". I checked the records and there was no such job number nor did it work when I tried to create a new one.
Can you please let me know what I can do to resolve this issue?
Thanks.
Hi Philip4,
Thanks for your detailed post, and welcome to the Community Forum!
My apologies for the late response. It's possible that clearing the cache files may resolve any discrepancies in the file. This action prompts AccountRight to recreate cached information upon the next opening, which can help address unusual behavior. Therefore, I recommend clearing your AccountRight cache to resolve the file discrepancies.
Please do let me know how you go on this.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Regards,
Earl
Hi Philip4,
I'd like to inquire if you're still experiencing the issue. If so, could you share whether Clearing the AccountRight Cache resolved the problem for you? Please inform us if the issue persists, and we'll be happy to investigate further.
Regards,
Earl
