Forum Discussion

Sujeev's avatar
Sujeev
Experienced User
2 years ago

MYOB App still not working in new Android Phones

Please be aware MYOB Invoice App will not work in  latest Android phones which supports only 32 bits App. MYOB is still a 16 bit APP. So MYOB  Invoice App will not work in Galaxy S24 and other phones using Android latest OS.  Quick books and Zero working fine in Android phones. Contacted MYOB several times, but no use. As usual they increased annual subscription this year also. No proper customer service or technical support.  Zero is much cheaper and user freindly as I heard.  Any former MYOB users here, who are currently using Zero or Quick books ? Please share your opinion.

 

 

9 Replies

  • BarbaraKrause's avatar
    BarbaraKrause
    Experienced Cover User
    2 years ago

    Hi Shella,

     

    I am now researching swapping to Reckon.  We need this app to work today, not in an undisclosed timeframe.  I am sure there are a lot of other people that will very shortly be upgrading to the new phones and new technology.  MYOB should be making this a priority.

  • BarbaraKrause's avatar
    BarbaraKrause
    Experienced Cover User
    2 years ago

    The problem we have is that we can't invoice now.  So, I need to find a solution today. 

  • Missmim's avatar
    Missmim
    Cover User
    9 months ago

    This is poor, considering alot of subscribers have new phones,MYOB being short sighted.

    I find that them having no information on when the app will work in new phones ridiculous. 

  • Sujeev's avatar
    Sujeev
    Experienced User
    2 years ago

    No idea...May be after every one migrate to other softwares..They don't even bother about listening or replying to the concerns raised by the users.. I have reported this issue many times, no reply yet.

  • BarbaraKrause's avatar
    BarbaraKrause
    Experienced Cover User
    2 years ago

    That's **bleep**.  My husband uses it for his work.  Now I will have to look at different systems, other than MYOB to fill this gap.

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    2 years ago

    Hi Sujeev and BarbaraKrause,

     

    I'm sincerely sorry, but as of now, we don't have any updates to share regarding the compatibility of the MYOB Invoices App with the new versions of Android phones. I appreciate your patience and understanding during this time, and I promise to keep you informed as soon as we have more information regarding this matter.

     

    In the meantime, feel free to start a new post if you have other queries.

     

     

    Kind regards,

    Shella

  • Sujeev's avatar
    Sujeev
    Experienced User
    2 years ago

    Then better reduce the monthly subscription fees till then  for those who are facing this issue as you are not offering the full application's service. Currently you are charging for a App which is not  compatible with new Android phones and not even mentioning that anywhere.

  • Sujeev's avatar
    Sujeev
    Experienced User
    2 years ago

    That is the only option..Many users will be opting this option, rather wasting our time and money.