Forum Discussion

CaroleG's avatar
CaroleG
Experienced Cover User
2 years ago

MYOB file is unbearably slow.

Hi

 

We are having terrible trouble with the slowness of our file.

We are emailing statements and they are not getting through to customers.

 

Can somebody please help us with this problem.  It is extremely slow in all aspects.

Almost not fit for purpose any more!

1 Reply

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  • Hi CaroleG 

     

    Here is a link to MYOB's suggestions for improving Speed+and+performance - the main thing is to ensure your anti virus scanning is set to exclude AccountRight. 

     

    If your file is large, you might want to consider starting a new file, or getting old data purged from the company file to reduce its size. Google 'purge for myox' or similar.

     

    Regards

    Gavin