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Lesley-Eco's avatar
Lesley-Eco
Cover User
2 years ago

Online Payments Bank Surcharges

Hi

We are thinking of implementing the Online Credit Card Payments.  We understand that we can oncharge the 1.8% surcharge.  Does this include the oncharges the Bank generally charge us or is the Bank Surcharge in addition to the MYOB 1.8% surcharge?

Thank you

Lesley

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Lesley-Eco 

    Thank you so much for your post. If you're already using online payments, you can turn on customer surcharging. This will apply to all customers who make payments using a credit or debit card.

    When customer surcharging is turned on, the 1.8% surcharge fee can be passed on to your customers. The 1.8% surcharge fee is GST inclusive, regardless of whether the invoice includes GST.

    Next, you just need to create and send invoices like you normally would.

    This help article will give you more information about Customer surcharging for online payments.

    Regards,
    Earl

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