Hi there, I have just started using the online payments and notice the surcharge is actually more than 2.7%. Invoice total including GST is $143.98, by my calculations the surcharge at 2.7% should be $3.89.
MYOB is adding $4.47. This is .58c more than should be added. Can anyone help please?
Hi SueBest,
Thank you so much for your post and my apologies for the late response.
To address your concern, I recommend visiting our informative help article titled "Customer surcharging for online payments." It provides comprehensive information on this topic and can guide you through the process of getting started with this feature.
If you encounter any difficulties or have further questions, please don't hesitate to reach out. We are here to provide assistance and support every step of the way.
Regards,
Earl
