Forum Discussion

Jacmus's avatar
Jacmus
Experienced Cover User
1 year ago

Printing and Emailing Invoices

we have our invoices set to : Printing and Emailing, for our invoice delivery.

It prints the invoice but it does not email.

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    1 year ago

    Hi Jacmus,

     

    Since your invoices are set to both Printing and Emailing, but they aren't being emailed, try checking the email settings and troubleshooting steps using this guide: Email troubleshooting.

     

    If it's still not working, reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount so they can take a closer look and help you fix it.

     

    Regards,

    Sai

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