Solved
Problems with generating debtor statement
Does anybody else have problems today with generating a debtor activity statement? Every time I try this, the programme freezes "not responding".
Hi Margriet,
To fix this issue, I recommend clearing your AccountRight cache to avoid software discrepancies. If the issue persists, it may require further assistance on the backend. You can reach out to our support team and present them with the diagnostic log. The best ways to contact our support team are through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.
Clearing the AccountRight Cache
Regards,
Earl
