Recurring Sale Invoices not saving

HI Debbo,

I just got my sorted fingers crossed. There is a bug with the recent update that is affecting certain computers so they are working on it. i could get my offlines to work on my other computer. this one hadnt had any nortons upgrades for at least few months as i only use ti to travel  I had a nortons upgrade utilities on the 29/1- i have uninstalled this and rebooted and removed MYOB cache and at this stage it is working- finger crossed. Not holding my breath. The reason on the chat line very helpful and patient . They will be sort an upgrade to sort this but dont know when 

I have no idea why Isaiah_C​ has flagged this issue as solved.  IT IS NOT!  I have tried every single option including backup and restoring, clearing cache, uninstalling and reinstalling and the system works for a while and then the issue starts again.  MYOB what are you doing about this issue, as we see no urgency in having the issue fixed!!

Mine too... cant eve n get into the company file at all now :(

They better not be trying to stop the PC version by making issues. I wont be going to the online paid version thats for sure. I have had this version for nearly 30 years.

I cant even get into my Company files now. Come on MYOB, enough is enough, please fix this issue.

Sai, this issue is now even worse.

I cant even login to a company file now. I have uninstalled and reinstalled, bot AR+ AR SE latest version.

There is a massive software issue and MYOB need to sort it ASAP.

there is a bug for sure. I cant even login to a company file now. have done everything they say - twice now!

support is not great :(

This has been an ongoing issue for over a month now. One day MYOB seems to work then it stops again. I cant even log into a company file now. MYOB keep closing my case.

I have been a customer for over 30 years and am not happy. I feel it is a plot to get rid of the PC version!

I have no intention of paying a monthly fee when i already own the software and it is more than adequate for me.

MYOB need to fix this issue NOW!!!!!

Hi Debbo​ , would you be able to send me a private message with your case number(s) so that I can look into why they are being closed when you don't feel they are resolved?

Debbo​,

It appears that the issue has been solved for me. I didn't do anything, but I noticed that there was a Windows update automatically installed just before the issue seemed to disappear. I have also created some new invoices tonight after the latest MYOB update has been installed. I now have the following version installed:

I did get an email from MYOB with some instructions to uninstall a pile of stuff, including Microsoft .NET Framework and SQL. I DIDN'T do any of that but the various updates appear to have solved the issue.

Hopefully it is the same case for you.