Forum Discussion

hasfree's avatar
hasfree
Contributing Cover User
27 days ago

rounding problem since update

since updating last week, my invoices are now rounding the unit price and adding extra decimals to the price how do i fix this

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    27 days ago

    Hi hasfree,

     

    That's a bit of a pain, especially when it was all working fine before. Sometimes little quirks like this can pop up (bit of a glitch in the system). The good news is it's usually something our team can fix pretty quickly by running a script on your file. Best bet is to jump onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account. They'll be able to run that fix in the background and get your invoice rounding back to normal.

     

    Regards,

    Sai

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