Forum Discussion

DJAF's avatar
DJAF
Experienced Cover User
2 years ago

run scripts

Can you (MYOB) please run a script for inventory issues on my file

 

last time you "arranged for a script to be run over the company file from the cloud that has been known to aid clients with a similar situation" 

 

this is for "a script in which can run over company files that are showing unusually long decimal place or N/A inventory values or a negative inventory message "

 

so please repeat this

 

Our file is online - Serial # (last 4) 9812

company file id: 1

 

Thanks

 

Daniel Jackson

14 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi DJAF,

    Thank you so much for your detailed post and my apologies for the late response. 

    Could you kindly confirm if you're still experiencing this issue? If you are, please don't hesitate to reach out, and we'll be more than happy to arrange the online script for you.

    Looking forward to hearing from you soon!
    Regards,
    Earl

  • DJAF's avatar
    DJAF
    Experienced Cover User
    2 years ago

    yes please can you run the scripts

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi DJAF,


    Thank you for your patience. I've executed the online script on your file to resolve this issue successfully. Please keep me updated on your experience with the solution.

    Regards,
    Earl

  • DJAF's avatar
    DJAF
    Experienced Cover User
    2 years ago

    Thanks Earl_HD 

    this run scripts seems to have created an issue with 1 x inventory line?

    ML Almond 1L x 8

    In the meantime I have created a new line and called it ML ALMOND and removed stock from line not working and and added to this new inventory line so i can keep operating.

     

    The old line

    ML Almond 1L x 8- when i click on the inventory it comes up with an error as follows:

    Can you please look into it? - Error follows

     

     

    AccountRight Application Error Report
    =====================================
    Application Version: 2023.11.1.6
    Application File Version: 2023.11.1.7
    Incident Id: 39c8dd27-4f00-47b6-80c2-ee9021eb62b7
    Time: Thursday, 21 December 2023 1:41:29 PM

    Code:
    Unknown (0)


    Message:
    (Unknown): ShowUIView(InventoryItemDetail,...,...)


    Stack Trace
    ----------------------------------------
    1 : MYOB.Huxley.API.HuxleyApplicationException
    ----------------------------------------
    MYOB.Huxley.API.HuxleyApplicationException: (Unknown): ShowUIView(InventoryItemDetail,...,...) ---> MYOB.Huxley.API.HuxleyDataException: (DataInvalid): More than one entry exists sharing the same Key.
    at mscorlib!0x06005862!System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27
    at mscorlib!0x0600586d!System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1b3
    at Huxley.Service.Gateway!0x06001a2b!MYOB.Huxley.Service.Gateway.API.IGatewayService.Dispatch(String name, Object[] arguments)
    at Huxley.Service.Proxy!0x06000c53!MYOB.Huxley.Service.Proxy.Services.ProxyItemContainerService.GetCompositeObjectById(IEnumerable`1 objectSetVersions, Int32 id) +0x0
    at Huxley.UI.Decorators!0x06002c8e!MYOB.Huxley.UI.Decorators.Services.DecoratorServiceMYOBHuxleyApplicationServicesContainerAPIIItemContainerService.MYOB.Huxley.ApplicationServices.Container.API.IObjectContainerBusinessService<MYOB.Huxley.ApplicationServices.Container.API.IItemContainer>.GetCompositeObjectById(IEnumerable`1 objectSetVersions, Int32 id) +0x52
    at Huxley.UI.Model!0x060040f3!MYOB.Huxley.UI.Model.Context.Base.UIContextBusinessContainer`2.<>c__DisplayClass2_0.<GetContainerObject>b__0() +0x0
    at Huxley.UI.Model!0x06003ad6!MYOB.Huxley.UI.Model.Context.Base.UIContextContainer`2.InvokeContainerGet(Func`1 getFunction, Boolean force) +0x60
    at Huxley.UI.Model!0x06003ad0!MYOB.Huxley.UI.Model.Context.Base.UIContextBusinessContainer`2.GetContainerObject(Int32 id) +0x2d
    at Huxley.UI.Controllers!0x060005cb!MYOB.Huxley.UI.Controllers.InventoryItems.InventoryItemController.GetDataObject() +0x12
    at Huxley.UI.Controllers!0x0600117e!MYOB.Huxley.UI.Controllers.Base.BaseControllerBusinessObject`5.get_DataRecord() +0x33
    at Huxley.UI.Forms!0x06001468!MYOB.Huxley.UI.Forms.InventoryItems.InventoryItemDetailContainer.SetTabPageVisibility() +0x8f
    at Huxley.UI.Forms!0x06001457!MYOB.Huxley.UI.Forms.InventoryItems.InventoryItemDetailContainer.SetupContainer() +0x8
    at Huxley.UI.Forms!0x060022ea!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.InitializeContainer(IUIViewPresenter uiPresenter, IController parentController, IUIContext context, EntityInfo eInfo) +0x1e9
    at Huxley.UI.Forms!0x06002343!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, String name, IController controller, IUIContext context, EntityInfo eInfo, Boolean visible) +0x228
    at Huxley.UI.Forms!0x0600233f!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, IUIContext context, EntityInfo eInfo) +0xa
    at Huxley.UI.Forms!0x06001f7c!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.InitializeForm(UIViewType ViewType, IUIViewPresenter uiViewPresenter, String containerResourceID, IUICompanyFile companyFile, EntityInfo eInfo, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x122
    at Huxley.UI.Framework!0x06000175!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.GetForm(UIViewType viewType, EntityInfo eInfo, IUIViewPresenter presenter, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x88
    at Huxley.UI.Framework!0x06000174!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.Show(IUIViewPresenter presenter, UIViewType viewType, Boolean showDialog, EntityInfo eInfo, IUIContext context, Boolean visible, BeginNotificationRefreshMethod refreshMethod) +0xaa
    at Huxley.UI.Framework!0x06000193!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0x4a
    --- End of inner exception stack trace ---
    at Huxley.UI.Framework!0x06000193!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0xa3
    at Huxley.UI.Forms!0x06001599!MYOB.Huxley.UI.Forms.InventoryItems.ListGridItems.LaunchDetails(UIItemSummary editItem) +0x40
    at Huxley.UI.Forms!0x0600159b!MYOB.Huxley.UI.Forms.InventoryItems.ListGridItems.grdvItemsList_DrillDownClicked(Object sender, DrilldownClickedArgs e) +0x0
    at Huxley.UI.Controls!0x0600047e!MYOB.Huxley.UI.Controls.External.ExtGridView.InvokeDrillDownClicked(Object row) +0x21
    at Huxley.UI.Controls!0x06000479!MYOB.Huxley.UI.Controls.External.ExtGridView.ExtGridView_DoubleClick(Object sender, EventArgs e) +0x56
    at DevExpress.XtraGrid.v17.1!0x060004a6!DevExpress.XtraGrid.Views.Base.BaseView.RaiseDoubleClick(EventArgs e) +0x19
    at DevExpress.XtraGrid.v17.1!0x06000118!DevExpress.XtraGrid.Views.Grid.Handler.GridHandler.OnDoubleClick(MouseEventArgs ev) +0x7
    at DevExpress.Utils.v17.1!0x06002738!DevExpress.Utils.Controls.BaseHandler.ProcessEvent(EventType etype, Object args) +0x9f
    at DevExpress.XtraGrid.v17.1!0x060000e8!DevExpress.XtraGrid.Views.Base.Handler.BaseViewHandler.ProcessEvent(EventType etype, Object args) +0x22
    at DevExpress.XtraGrid.v17.1!0x0600216e!DevExpress.XtraGrid.GridControl.OnDoubleClick(EventArgs ev) +0xb3
    at System.Windows.Forms!0x06001250!System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) +0x13c
    at System.Windows.Forms!0x06001260!System.Windows.Forms.Control.WndProc(Message& m) +0x49f
    at DevExpress.XtraEditors.v17.1!0x06001445!DevExpress.XtraEditors.Container.EditorContainer.WndProc(Message& m) +0x67
    at DevExpress.XtraGrid.v17.1!0x0600214e!DevExpress.XtraGrid.GridControl.WndProc(Message& m) +0xbb
    at System.Windows.Forms!0x060063eb!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0
    at System.Windows.Forms!0x060063ee!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e
    at System.Windows.Forms!0x0600314d!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25
    ==========
    MODULE: DevExpress.Utils.v17.1 => DevExpress.Utils.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:b8c34c059b804930811d5f6d50999b6c; A:1
    MODULE: DevExpress.XtraEditors.v17.1 => DevExpress.XtraEditors.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6df94e55f5bd4444b910d4b2a37076a4; A:1
    MODULE: DevExpress.XtraGrid.v17.1 => DevExpress.XtraGrid.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6a6f2858c181409aa7c4eb6bd501ac5f; A:1
    MODULE: Huxley.Service.Gateway => Huxley.Service.Gateway, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:f9cbe21c20d3443d9d2babe4c6243f06; A:1
    MODULE: Huxley.Service.Proxy => Huxley.Service.Proxy, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:46aa9df2cd034f5eb09168ce31464fc8; A:1
    MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:46d10a09c5ee408e84c2651bc2b7b083; A:1
    MODULE: Huxley.UI.Controls => Huxley.UI.Controls, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:c4439b205add4faf97c688425b8317a7; A:1
    MODULE: Huxley.UI.Decorators => Huxley.UI.Decorators, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:8ac9e1a74ff54898866bbc424b8fb4a5; A:1
    MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:93ca19cc5825453fbb5cafb9bacad1d7; A:1
    MODULE: Huxley.UI.Framework => Huxley.UI.Framework, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:5a1797428bca4a0e8b999e188f9f622f; A:1
    MODULE: Huxley.UI.Model => Huxley.UI.Model, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:e7da28a935124333bc8e2e0b6911822d; A:1
    MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:6124afa4bc7342b581f1f084ae850486; A:2
    MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:4f38ceb21d204c87b3ee28d3e54c7dcb; A:1

    ----------------------------------------

    2 : MYOB.Huxley.API.HuxleyDataException
    ----------------------------------------
    MYOB.Huxley.API.HuxleyDataException: (DataInvalid): More than one entry exists sharing the same Key.
    at mscorlib!0x06005862!System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27
    at mscorlib!0x0600586d!System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1b3
    at Huxley.Service.Gateway!0x06001a2b!MYOB.Huxley.Service.Gateway.API.IGatewayService.Dispatch(String name, Object[] arguments)
    at Huxley.Service.Proxy!0x06000c53!MYOB.Huxley.Service.Proxy.Services.ProxyItemContainerService.GetCompositeObjectById(IEnumerable`1 objectSetVersions, Int32 id) +0x0
    at Huxley.UI.Decorators!0x06002c8e!MYOB.Huxley.UI.Decorators.Services.DecoratorServiceMYOBHuxleyApplicationServicesContainerAPIIItemContainerService.MYOB.Huxley.ApplicationServices.Container.API.IObjectContainerBusinessService<MYOB.Huxley.ApplicationServices.Container.API.IItemContainer>.GetCompositeObjectById(IEnumerable`1 objectSetVersions, Int32 id) +0x52
    at Huxley.UI.Model!0x060040f3!MYOB.Huxley.UI.Model.Context.Base.UIContextBusinessContainer`2.<>c__DisplayClass2_0.<GetContainerObject>b__0() +0x0
    at Huxley.UI.Model!0x06003ad6!MYOB.Huxley.UI.Model.Context.Base.UIContextContainer`2.InvokeContainerGet(Func`1 getFunction, Boolean force) +0x60
    at Huxley.UI.Model!0x06003ad0!MYOB.Huxley.UI.Model.Context.Base.UIContextBusinessContainer`2.GetContainerObject(Int32 id) +0x2d
    at Huxley.UI.Controllers!0x060005cb!MYOB.Huxley.UI.Controllers.InventoryItems.InventoryItemController.GetDataObject() +0x12
    at Huxley.UI.Controllers!0x0600117e!MYOB.Huxley.UI.Controllers.Base.BaseControllerBusinessObject`5.get_DataRecord() +0x33
    at Huxley.UI.Forms!0x06001468!MYOB.Huxley.UI.Forms.InventoryItems.InventoryItemDetailContainer.SetTabPageVisibility() +0x8f
    at Huxley.UI.Forms!0x06001457!MYOB.Huxley.UI.Forms.InventoryItems.InventoryItemDetailContainer.SetupContainer() +0x8
    at Huxley.UI.Forms!0x060022ea!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.InitializeContainer(IUIViewPresenter uiPresenter, IController parentController, IUIContext context, EntityInfo eInfo) +0x1e9
    at Huxley.UI.Forms!0x06002343!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, String name, IController controller, IUIContext context, EntityInfo eInfo, Boolean visible) +0x228
    at Huxley.UI.Forms!0x0600233f!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, IUIContext context, EntityInfo eInfo) +0xa
    at Huxley.UI.Forms!0x06001f7c!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.InitializeForm(UIViewType ViewType, IUIViewPresenter uiViewPresenter, String containerResourceID, IUICompanyFile companyFile, EntityInfo eInfo, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x122
    at Huxley.UI.Framework!0x06000175!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.GetForm(UIViewType viewType, EntityInfo eInfo, IUIViewPresenter presenter, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x88
    at Huxley.UI.Framework!0x06000174!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.Show(IUIViewPresenter presenter, UIViewType viewType, Boolean showDialog, EntityInfo eInfo, IUIContext context, Boolean visible, BeginNotificationRefreshMethod refreshMethod) +0xaa
    at Huxley.UI.Framework!0x06000193!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0x4a
    ==========
    MODULE: Huxley.Service.Gateway => Huxley.Service.Gateway, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:f9cbe21c20d3443d9d2babe4c6243f06; A:1
    MODULE: Huxley.Service.Proxy => Huxley.Service.Proxy, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:46aa9df2cd034f5eb09168ce31464fc8; A:1
    MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:46d10a09c5ee408e84c2651bc2b7b083; A:1
    MODULE: Huxley.UI.Decorators => Huxley.UI.Decorators, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:8ac9e1a74ff54898866bbc424b8fb4a5; A:1
    MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:93ca19cc5825453fbb5cafb9bacad1d7; A:1
    MODULE: Huxley.UI.Framework => Huxley.UI.Framework, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:5a1797428bca4a0e8b999e188f9f622f; A:1
    MODULE: Huxley.UI.Model => Huxley.UI.Model, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:e7da28a935124333bc8e2e0b6911822d; A:1
    MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:6124afa4bc7342b581f1f084ae850486; A:2

    ----------------------------------------

     

     

     

     

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi DJAF,

    Thanks for your thorough response. To resolve this issue, I suggest clearing your AccountRight Cache as it might be the cause. To do so, follow these steps:

     

    1. Open your Start Menu

    2. Type: %localappdata%

    3. Open the %localappdata% folder:

    4. Open the MYOB Folder.

    5. Open the AccountRight Folder.

    6. Open the Cache Folder.

    7. Clear all files listed here.

     

    The Cache files are files containing operational data within AccountRight to make some operations faster, if these files corrupt in any way this could lead to unexpected behavior in AccountRight.

    Regards,
    Earl

  • DJAF's avatar
    DJAF
    Experienced Cover User
    2 years ago

    Hi Earl_HD 

     

    I tried this but still encountering issues,

    one line inventory - when i click on the item to view the item in detail - an error comes up to close it - please advise - all this wasnt happening before you ran scripts?

     

    here is the report

     

     

    AccountRight Application Error Report
    =====================================
    Application Version: 2023.11.1.6
    Application File Version: 2023.11.1.7
    Incident Id: 9ca6334e-cc34-4154-893d-0bd2f39ce164
    Time: Tuesday, 26 December 2023 5:31:48 PM

    Code:
    Unknown (0)


    Message:
    (Unknown): ShowUIView(InventoryItemDetail,...,...)


    Stack Trace
    ----------------------------------------
    1 : MYOB.Huxley.API.HuxleyApplicationException
    ----------------------------------------
    MYOB.Huxley.API.HuxleyApplicationException: (Unknown): ShowUIView(InventoryItemDetail,...,...) ---> MYOB.Huxley.API.HuxleyDataException: (DataInvalid): More than one entry exists sharing the same Key.
    at mscorlib!0x06005862!System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27
    at mscorlib!0x0600586d!System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1b3
    at Huxley.Service.Gateway!0x06001a2b!MYOB.Huxley.Service.Gateway.API.IGatewayService.Dispatch(String name, Object[] arguments)
    at Huxley.Service.Proxy!0x06000c53!MYOB.Huxley.Service.Proxy.Services.ProxyItemContainerService.GetCompositeObjectById(IEnumerable`1 objectSetVersions, Int32 id) +0x0
    at Huxley.UI.Decorators!0x06002c8e!MYOB.Huxley.UI.Decorators.Services.DecoratorServiceMYOBHuxleyApplicationServicesContainerAPIIItemContainerService.MYOB.Huxley.ApplicationServices.Container.API.IObjectContainerBusinessService<MYOB.Huxley.ApplicationServices.Container.API.IItemContainer>.GetCompositeObjectById(IEnumerable`1 objectSetVersions, Int32 id) +0x52
    at Huxley.UI.Model!0x060040f3!MYOB.Huxley.UI.Model.Context.Base.UIContextBusinessContainer`2.<>c__DisplayClass2_0.<GetContainerObject>b__0() +0x0
    at Huxley.UI.Model!0x06003ad6!MYOB.Huxley.UI.Model.Context.Base.UIContextContainer`2.InvokeContainerGet(Func`1 getFunction, Boolean force) +0x60
    at Huxley.UI.Model!0x06003ad0!MYOB.Huxley.UI.Model.Context.Base.UIContextBusinessContainer`2.GetContainerObject(Int32 id) +0x2d
    at Huxley.UI.Controllers!0x060005cb!MYOB.Huxley.UI.Controllers.InventoryItems.InventoryItemController.GetDataObject() +0x12
    at Huxley.UI.Controllers!0x0600117e!MYOB.Huxley.UI.Controllers.Base.BaseControllerBusinessObject`5.get_DataRecord() +0x33
    at Huxley.UI.Forms!0x06001468!MYOB.Huxley.UI.Forms.InventoryItems.InventoryItemDetailContainer.SetTabPageVisibility() +0x8f
    at Huxley.UI.Forms!0x06001457!MYOB.Huxley.UI.Forms.InventoryItems.InventoryItemDetailContainer.SetupContainer() +0x8
    at Huxley.UI.Forms!0x060022ea!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.InitializeContainer(IUIViewPresenter uiPresenter, IController parentController, IUIContext context, EntityInfo eInfo) +0x1e9
    at Huxley.UI.Forms!0x06002343!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, String name, IController controller, IUIContext context, EntityInfo eInfo, Boolean visible) +0x228
    at Huxley.UI.Forms!0x0600233f!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, IUIContext context, EntityInfo eInfo) +0xa
    at Huxley.UI.Forms!0x06001f7c!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.InitializeForm(UIViewType ViewType, IUIViewPresenter uiViewPresenter, String containerResourceID, IUICompanyFile companyFile, EntityInfo eInfo, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x122
    at Huxley.UI.Framework!0x06000175!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.GetForm(UIViewType viewType, EntityInfo eInfo, IUIViewPresenter presenter, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x88
    at Huxley.UI.Framework!0x06000174!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.Show(IUIViewPresenter presenter, UIViewType viewType, Boolean showDialog, EntityInfo eInfo, IUIContext context, Boolean visible, BeginNotificationRefreshMethod refreshMethod) +0xaa
    at Huxley.UI.Framework!0x06000193!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0x4a
    --- End of inner exception stack trace ---
    at Huxley.UI.Framework!0x06000193!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0xa3
    at Huxley.UI.Forms!0x06001599!MYOB.Huxley.UI.Forms.InventoryItems.ListGridItems.LaunchDetails(UIItemSummary editItem) +0x40
    at Huxley.UI.Forms!0x0600159b!MYOB.Huxley.UI.Forms.InventoryItems.ListGridItems.grdvItemsList_DrillDownClicked(Object sender, DrilldownClickedArgs e) +0x0
    at Huxley.UI.Controls!0x0600047e!MYOB.Huxley.UI.Controls.External.ExtGridView.InvokeDrillDownClicked(Object row) +0x21
    at Huxley.UI.Controls!0x060004a2!MYOB.Huxley.UI.Controls.External.ExtGridView.ExtGridView_Click(Object sender, EventArgs e) +0xe8
    at DevExpress.XtraGrid.v17.1!0x060004a5!DevExpress.XtraGrid.Views.Base.BaseView.RaiseClick(EventArgs e) +0x19
    at DevExpress.XtraGrid.v17.1!0x06000117!DevExpress.XtraGrid.Views.Grid.Handler.GridHandler.OnClick(MouseEventArgs ev) +0x7
    at DevExpress.Utils.v17.1!0x06002738!DevExpress.Utils.Controls.BaseHandler.ProcessEvent(EventType etype, Object args) +0x8e
    at DevExpress.XtraGrid.v17.1!0x060000e8!DevExpress.XtraGrid.Views.Base.Handler.BaseViewHandler.ProcessEvent(EventType etype, Object args) +0x22
    at DevExpress.XtraGrid.v17.1!0x0600216d!DevExpress.XtraGrid.GridControl.OnClick(EventArgs ev) +0x33
    at System.Windows.Forms!0x06001250!System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) +0xf2
    at System.Windows.Forms!0x06001260!System.Windows.Forms.Control.WndProc(Message& m) +0x49f
    at DevExpress.XtraEditors.v17.1!0x06001445!DevExpress.XtraEditors.Container.EditorContainer.WndProc(Message& m) +0x67
    at DevExpress.XtraGrid.v17.1!0x0600214e!DevExpress.XtraGrid.GridControl.WndProc(Message& m) +0xbb
    at System.Windows.Forms!0x060063eb!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0
    at System.Windows.Forms!0x060063ee!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e
    at System.Windows.Forms!0x0600314d!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25
    ==========
    MODULE: DevExpress.Utils.v17.1 => DevExpress.Utils.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:b8c34c059b804930811d5f6d50999b6c; A:1
    MODULE: DevExpress.XtraEditors.v17.1 => DevExpress.XtraEditors.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6df94e55f5bd4444b910d4b2a37076a4; A:1
    MODULE: DevExpress.XtraGrid.v17.1 => DevExpress.XtraGrid.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6a6f2858c181409aa7c4eb6bd501ac5f; A:1
    MODULE: Huxley.Service.Gateway => Huxley.Service.Gateway, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:f9cbe21c20d3443d9d2babe4c6243f06; A:1
    MODULE: Huxley.Service.Proxy => Huxley.Service.Proxy, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:46aa9df2cd034f5eb09168ce31464fc8; A:1
    MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:46d10a09c5ee408e84c2651bc2b7b083; A:1
    MODULE: Huxley.UI.Controls => Huxley.UI.Controls, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:c4439b205add4faf97c688425b8317a7; A:1
    MODULE: Huxley.UI.Decorators => Huxley.UI.Decorators, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:8ac9e1a74ff54898866bbc424b8fb4a5; A:1
    MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:93ca19cc5825453fbb5cafb9bacad1d7; A:1
    MODULE: Huxley.UI.Framework => Huxley.UI.Framework, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:5a1797428bca4a0e8b999e188f9f622f; A:1
    MODULE: Huxley.UI.Model => Huxley.UI.Model, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:e7da28a935124333bc8e2e0b6911822d; A:1
    MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:6124afa4bc7342b581f1f084ae850486; A:2
    MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:4f38ceb21d204c87b3ee28d3e54c7dcb; A:1

    ----------------------------------------

    2 : MYOB.Huxley.API.HuxleyDataException
    ----------------------------------------
    MYOB.Huxley.API.HuxleyDataException: (DataInvalid): More than one entry exists sharing the same Key.
    at mscorlib!0x06005862!System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27
    at mscorlib!0x0600586d!System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1b3
    at Huxley.Service.Gateway!0x06001a2b!MYOB.Huxley.Service.Gateway.API.IGatewayService.Dispatch(String name, Object[] arguments)
    at Huxley.Service.Proxy!0x06000c53!MYOB.Huxley.Service.Proxy.Services.ProxyItemContainerService.GetCompositeObjectById(IEnumerable`1 objectSetVersions, Int32 id) +0x0
    at Huxley.UI.Decorators!0x06002c8e!MYOB.Huxley.UI.Decorators.Services.DecoratorServiceMYOBHuxleyApplicationServicesContainerAPIIItemContainerService.MYOB.Huxley.ApplicationServices.Container.API.IObjectContainerBusinessService<MYOB.Huxley.ApplicationServices.Container.API.IItemContainer>.GetCompositeObjectById(IEnumerable`1 objectSetVersions, Int32 id) +0x52
    at Huxley.UI.Model!0x060040f3!MYOB.Huxley.UI.Model.Context.Base.UIContextBusinessContainer`2.<>c__DisplayClass2_0.<GetContainerObject>b__0() +0x0
    at Huxley.UI.Model!0x06003ad6!MYOB.Huxley.UI.Model.Context.Base.UIContextContainer`2.InvokeContainerGet(Func`1 getFunction, Boolean force) +0x60
    at Huxley.UI.Model!0x06003ad0!MYOB.Huxley.UI.Model.Context.Base.UIContextBusinessContainer`2.GetContainerObject(Int32 id) +0x2d
    at Huxley.UI.Controllers!0x060005cb!MYOB.Huxley.UI.Controllers.InventoryItems.InventoryItemController.GetDataObject() +0x12
    at Huxley.UI.Controllers!0x0600117e!MYOB.Huxley.UI.Controllers.Base.BaseControllerBusinessObject`5.get_DataRecord() +0x33
    at Huxley.UI.Forms!0x06001468!MYOB.Huxley.UI.Forms.InventoryItems.InventoryItemDetailContainer.SetTabPageVisibility() +0x8f
    at Huxley.UI.Forms!0x06001457!MYOB.Huxley.UI.Forms.InventoryItems.InventoryItemDetailContainer.SetupContainer() +0x8
    at Huxley.UI.Forms!0x060022ea!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.InitializeContainer(IUIViewPresenter uiPresenter, IController parentController, IUIContext context, EntityInfo eInfo) +0x1e9
    at Huxley.UI.Forms!0x06002343!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, String name, IController controller, IUIContext context, EntityInfo eInfo, Boolean visible) +0x228
    at Huxley.UI.Forms!0x0600233f!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, IUIContext context, EntityInfo eInfo) +0xa
    at Huxley.UI.Forms!0x06001f7c!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.InitializeForm(UIViewType ViewType, IUIViewPresenter uiViewPresenter, String containerResourceID, IUICompanyFile companyFile, EntityInfo eInfo, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x122
    at Huxley.UI.Framework!0x06000175!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.GetForm(UIViewType viewType, EntityInfo eInfo, IUIViewPresenter presenter, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x88
    at Huxley.UI.Framework!0x06000174!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.Show(IUIViewPresenter presenter, UIViewType viewType, Boolean showDialog, EntityInfo eInfo, IUIContext context, Boolean visible, BeginNotificationRefreshMethod refreshMethod) +0xaa
    at Huxley.UI.Framework!0x06000193!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0x4a
    ==========
    MODULE: Huxley.Service.Gateway => Huxley.Service.Gateway, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:f9cbe21c20d3443d9d2babe4c6243f06; A:1
    MODULE: Huxley.Service.Proxy => Huxley.Service.Proxy, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:46aa9df2cd034f5eb09168ce31464fc8; A:1
    MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:46d10a09c5ee408e84c2651bc2b7b083; A:1
    MODULE: Huxley.UI.Decorators => Huxley.UI.Decorators, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:8ac9e1a74ff54898866bbc424b8fb4a5; A:1
    MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:93ca19cc5825453fbb5cafb9bacad1d7; A:1
    MODULE: Huxley.UI.Framework => Huxley.UI.Framework, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:5a1797428bca4a0e8b999e188f9f622f; A:1
    MODULE: Huxley.UI.Model => Huxley.UI.Model, Version=2023.11.1.6, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:e7da28a935124333bc8e2e0b6911822d; A:1
    MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:6124afa4bc7342b581f1f084ae850486; A:2

    ----------------------------------------

     

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi DJAF,

     

    Thank you for providing the error log.

     

    Could you kindly confirm if you're still experiencing the issue? Please sign out of AccountRight Live and log back in again before checking your inventory items and provide us with the error log with today's date.

     

    Cheers,

    Princess

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi DJAF,

     

    I hope you've had a good day! I wanted to follow up regarding whether you're still encountering issues with your inventory items. Please let me know if you still need assistance with this. I'm here to assist you and ensure that your concerns are addressed thoroughly.
     

  • DJAF's avatar
    DJAF
    Experienced Cover User
    2 years ago

    yes looks all good

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi DJAF,

     

    Thank you for the update. Great to hear! I will now be closing this thread as resolved. If you have any further questions or if there's anything else I can assist you with, please don't hesitate to let me know. I'm here to help!

     

    Cheers,

    Princess

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