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Anthonysydney1's avatar
Anthonysydney1
Experienced User
4 years ago

Trying to upload an invoice into MYOB AR and I'm getting Error -25

Hi All

 

I'm trying to upload a sales invoice using text and it keeps coming up with error -25 invalid amount.


What am I doing wrong?

 

Can someone help, please.


Thanks,


Anthony

 

  • Hi Anthonysydney1 

     

    This particular error message could be caused due to a number of reasons, some of them being invalid characters around amounts in the import file, missing blank lines between different sale transactions, etc. However, so we can investigate specifically on what's causing the error in your case, can you please attach a sample import file here. 

      • Komal_S's avatar
        Komal_S
        MYOB Staff

        Hi Anthonysydney1 


        Thanks for attaching the file. The import file has a $ symbol around the figures in amount columns. I've removed the symbols and attached a sample file for your reference. Please format your import file according to that and you should be able to import it without getting the invalid amount error.

        Feel free to reach out if you have further questions on this.